thoughts & insights

Cornelia Hoskin Cornelia Hoskin

The Client Satisfaction Survey Your Subcontractor Didn't Ask For

We all know this. The building trades are stretched for hiring skilled labor. As a result, there are a lot of companies that are overwhelmed, running on fumes, and delivering less than great products and services.

My bet is that you didn’t send a client satisfaction survey at the end of the project… What would your feedback be if they asked? Here is a customer feedback survey that you can fill out and send to them.

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Cornelia Hoskin Cornelia Hoskin

Hiring an Admin: Where to Start

If you built your company from nothing, stepping back can feel impossible. You’ve been the glue, the safety net, the decision-maker. Money feels tight. Time feels nonexistent. Every day is some version of putting out fires.

So the idea of making change—especially hiring help—can feel overwhelming. Like one more thing you don’t have room for.

Here’s the part I want you to hear clearly: you were never meant to do this alone.

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